Absolutely. Every Sparkler on our team goes through a background check before they ever step foot in your home. Your trust matters to us as much as your clean.

Yes — Sandpiper Services is fully insured and bonded. If anything ever goes wrong, you're covered, and so are we. That's our promise to you.

All of our Sparklers are official W-2 employees of Sandpiper Services — not 1099 contractors. That means they're trained, supervised, and held to our standards, so you get consistent, accountable service every time.

We always try to send at least one Sparkler who already knows your home — but what we can always guarantee is that someone will show up and be there. ✨

We LOVE animals! Please just make sure pets are properly contained if necessary, for their safety and the safety of our Sparklers. You can share all the details about your pets in your profile so we can make sure they're cared for. Please note we won't clean in or around cat litter boxes (unless the floor is free of litter) to protect our team and our equipment, and we won't clean or remove any pet feces, urine, or vomit.

Absolutely! All of our Sparklers speak English fluently, so you can feel confident sharing any special requests, questions, or preferences directly with your cleaning team.

Yep, we bring everything we need! We prefer to use our own supplies and equipment because we know they're safe on your surfaces, and our Sparklers are trained and comfortable using them — so you can relax and let your Sparklers handle it.