For Our Sandpiper Services Clients
Client Sparkle Concierge
We'll take care of it! Everything you need for your Sparkles, all in one place.
Reschedule Your Sparkle
Life happens! Pick your best new day and time, and we'll send a confirmation once it's locked in.
RescheduleSparkle Request Notes
An area to focus on, a room to skip, a new gate code, or a pet update? Let us know before your Sparkle.
Send a RequestUpdate Your Card
New credit card or need to adjust your tip settings? Update them through our secure form.
Update My CardSparkle Prep
A few quick steps before your Sparkle help your Sparkle team spend every minute on your home.
Watch the Slideshow Or read the How to Prep pageClient Service Agreement
Every client signs our Client Service Agreement and Credit Card Authorization Form before their first Sparkle.
View & SignGift a Sparkle
Treat someone you love to the Sparkle Experience with a Sparkle Credit or The Gift of Sparkle.
Gift a SparkleGood to Know
Need to cancel a Sparkle?
Just email us at sandpipersparkle@gmail.com. Canceling more than 48 hours ahead is always free. Canceling 24 to 48 hours ahead is 50% of the Sparkle price, and same day or no access to your home is 100%. We waive the fee once for every client.
How does payment work?
The morning of your Sparkle, we email you an invoice you can pay by credit card, debit card, or Zelle, with an optional tip. If it isn't paid by the next business day, the card on file is charged. Cash tips are always welcome!
What time will my Sparkle team arrive?
We Sparkle Monday through Friday, with two start times: 9 AM and 12 PM. For afternoon Sparkles, your team may arrive up to 30 minutes before or after your scheduled time, depending on traffic, weather, and earlier Sparkles.
When will I get reminders?
We email you a reminder 7 days before your Sparkle and text you 2 days before. Replies to reminder texts don't reach our office, so please email us instead.
Do I need to be home?
Nope! Most clients share a key, gate code, or door code so we can glide right in. Send new codes anytime with the Sparkle Request Notes form.
Questions? We're Here!
Email us anytime, or call or text the office. A real human will get right back to you.
Email Us